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Spinoff story

Crew Management Processes Revitalize Patient Care

A real-world story of NASA technology finding a life beyond the mission.

About this technology

Overview

In 2005, two physicians, former NASA astronauts, created LifeWings Partners LLC, in Memphis, Tennessee, and began using Crew Resource Management (CRM) techniques developed at Ames Research Center in the 1970s to help improve safety and efficiency at hospitals. According to the company, when hospitals follow the LifeWings training, they can see major improvements in a number of areas, including efficiency, employee satisfaction, operating room turnaround, patient advocacy, and overall patient outcomes. LifeWings has brought its CRM training to over 90 health care organizations, and annual sales have remained close to $3 million since 2007.