Software to Manage the Unmanageable

About this technology

Overview

In 1995, NASA's Jet Propulsion Laboratory (JPL) contracted Lucidoc Corporation, a Redmond, Washington-based company to design a document management system to store and catalog over 8,000 technical and procedural documents integrated with hundreds of processes. JPL uses the Lucidoc solution to create a living database of ever-changing and highly integrated procedural information. The software is an HTML, object-oriented, workflow management system that controls guidelines and standards across the laboratory and the various campuses. One of the key advantages is that the user can access the system through a standard Internet browser. The project ended in 2000, but, to this day, JPL still uses this highly secure document management system, and Lucidoc has managed to help other organizations, like major hospital networks and large, multi-branched banks, with integrating document flow and operations management to ensure a compliance-ready culture.